Highest Quality Repairs
Both our shops hold CRA (collision repair
association) quality assurance accreditation, there are only a handful
of panel shops in New Zealand to hold this standard, and in 2008 our
principle facility won the CRA “shop of the year” which was a great
reward for the dedication and hard work we’ve put in over the years to
raise the bar within the industry on issues like quality.
Team building is also an essential component at APP, every one of our employee’s understands the importance of their role and the comradery between the staff is clearly visible as you walk through any of our shops. All our staff on the floor adhere to a process we call ‘The 5 minute rule’ in which every employee has 5 minutes at the end of each process to double check all the work they have done for any defects or missing components that might affect the next process, as a result we very rarely have any rework or setbacks in a job. Finally, we have a very social atmosphere and regularly engage in fun out of work activities which results in a culture of an extremely high level of understanding and communication between staff, this ultimately creates a work place where everyone is determined to produce the best work they can in each process to make the next person's process as smooth as possible. The end result is a customer that receives a job that has been truly cared for from start to finish and we enjoy a level of quality that is beyond reproach within the industry.
Full quality system
5 minute checking rule on each process
European Akzo Acoat quality control for refinishing
product and application
5 year guarantee
Staff training in advanced techniques
Quality meetings
ACC accredited system
Environmental reference site regarding recycling and
disposal
Regular staff health checks
Team building is also an essential component at APP, every one of our employee’s understands the importance of their role and the comradery between the staff is clearly visible as you walk through any of our shops. All our staff on the floor adhere to a process we call ‘The 5 minute rule’ in which every employee has 5 minutes at the end of each process to double check all the work they have done for any defects or missing components that might affect the next process, as a result we very rarely have any rework or setbacks in a job. Finally, we have a very social atmosphere and regularly engage in fun out of work activities which results in a culture of an extremely high level of understanding and communication between staff, this ultimately creates a work place where everyone is determined to produce the best work they can in each process to make the next person's process as smooth as possible. The end result is a customer that receives a job that has been truly cared for from start to finish and we enjoy a level of quality that is beyond reproach within the industry.
